Please read these Terms of Service ("Terms") carefully before using the website at terabit.ca or engaging Terabit Operations ("Terabit," "we," "our," or "us") for any consulting, advisory, or technology services. By accessing this site or entering into a service engagement with us, you agree to be bound by these Terms.
By accessing or using terabit.ca or any services provided by Terabit Operations, you confirm that you are at least 18 years of age, have the legal authority to enter into these Terms on behalf of yourself or your organization, and agree to comply with all applicable laws and regulations.
If you are accepting these Terms on behalf of an organization, you represent and warrant that you are authorized to do so.
Terabit provides operational consulting services to professional associations and non-profit organizations, including but not limited to:
The scope, deliverables, fees, and timelines for any specific engagement are governed by a separate written Statement of Work or Service Agreement executed between Terabit and the client. In the event of any conflict between these Terms and a signed Service Agreement, the Service Agreement prevails.
We reserve the right to modify, suspend, or discontinue any service at any time with reasonable notice to affected clients.
You agree not to use terabit.ca or our services to:
All content on terabit.ca — including text, graphics, logos, icons, images, and software — is the property of Terabit Operations or its content suppliers and is protected by applicable Canadian and international intellectual property laws.
Your deliverables: Upon full payment of all outstanding fees, Terabit assigns to the client all rights, title, and interest in the custom deliverables created specifically for that client engagement, as specified in the applicable Service Agreement.
Our tools and methods: Terabit retains all rights to its proprietary frameworks, methodologies, templates, processes, and know-how developed independently of or prior to any client engagement. Nothing in these Terms transfers ownership of our general intellectual property to any client.
Each party agrees to hold the other's confidential information in strict confidence and not to disclose it to any third party without prior written consent, except as required by law. Confidential information means any non-public business, financial, operational, or technical information disclosed during an engagement.
This obligation survives termination of any service engagement for a period of three (3) years.
We may reference the existence of a client relationship for marketing purposes (e.g., listing an organization's name as a past client) unless the client has explicitly requested otherwise in writing.
Fees for services are set out in the applicable Statement of Work. Unless otherwise agreed in writing:
We reserve the right to suspend services for overdue balances of 30 days or more.
The content on terabit.ca is provided for general information purposes only. While we endeavour to keep the information accurate and current, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability of the website or the information, products, services, or related graphics contained on the website.
Our consulting services represent professional judgment and analysis. Outcomes, savings projections, and recommendations are based on the information available at the time of engagement. Actual results may differ and we do not guarantee any specific financial outcome.
To the maximum extent permitted by applicable law, Terabit Operations shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, lost data, or business interruption, arising out of or in connection with your use of this website or our services.
Our total aggregate liability to you for any claims arising out of or relating to these Terms or any service engagement shall not exceed the total fees paid by you to Terabit in the twelve (12) months immediately preceding the claim.
Nothing in these Terms limits liability for fraud, gross negligence, or willful misconduct.
Either party may terminate a service engagement as specified in the applicable Service Agreement. In the absence of a specific agreement, either party may terminate with 30 days' written notice. Upon termination, you remain liable for all fees for services rendered up to the effective date of termination.
We may immediately suspend or terminate your access to this website if we reasonably believe you have violated these Terms.
These Terms are governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.
Any dispute arising from these Terms or a service engagement that cannot be resolved informally shall be submitted to binding arbitration in Ottawa, Ontario, in accordance with the Arbitration Act, 1991 (Ontario), before a single arbitrator agreed upon by both parties. The decision of the arbitrator shall be final and binding.
Nothing in this section prevents either party from seeking emergency injunctive relief from a court of competent jurisdiction.
We may update these Terms from time to time. When we do, we will revise the "Last updated" date at the top of this page. Material changes will be communicated to active clients by email. Continued use of our website or services after the effective date of updated Terms constitutes your acceptance of those changes.
If you have any questions about these Terms, please contact us:
Terabit Operations
Ottawa, Ontario, Canada
[email protected]
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